CloudTV Agents Help Desk
知識庫

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建議的知識庫文章:

知識庫

Download and Installation (下載 及 安裝)
Channel Packages and Lists (頻道包 及 節目表)
Subscribe Channel Packages
Payment Methods (付款方法)
Register and Login (註冊 及 登入)
Bind and Unbind Device ID (綁定 及 解除綁定)
Upgrade Packages (升級 頻道包)
Transfer Period (轉移 收視期)
Others (其他)
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How many Channel Lists of CloudTV?

類別: Channel Packages and Lists (頻道包 及 節目表)

A. Standard Packages and Premium Packages can check the list on the web: 1.) Open the website, click Channels 2.) Click VIEW button will open the PDF of list   B. Indian Golden and Englis...

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How can get the CloudTV Device ID (Serial Number)?

類別: Others (其他)

1.) Open the CloudTV apps 2.) the Device ID (Serial Number) will show the bottom on screen

17,604
(108)
How to download the CloudTV apps? (怎樣下載 CloudTV 軟件?)

類別: Download and Installation (下載 及 安裝)

1.) Open the Download Page (打開下載頁面) ( http://www.cloudtv-agents.com/downloads.php )   2.) Click the Download Button (點擊 立即下載 按鈕)  

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How many Channel Packages of CloudTV? (有多少個頻道包?)

類別: Channel Packages and Lists (頻道包 及 節目表)

We are support 4 Channel Package of CloudTV: (我們支持 4 個頻道包) Standard (中港包) Premium (豪華包) Indian Golden (印度包) English (英語包) 1.) Standard (中港包) - 184 Popular TV Channels (184 個高品質 和 穩定 熱門電視頻道)...

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How to Login my Account? (如何 登入我的帳號)

類別: Register and Login (註冊 及 登入)

1.) Open our website, click Login on top right   2.) Enter your register Email Account Information on the fields, and click Login button Username: <email address> Password: <pass...

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How to upgrade Premium Package from Standard? (如何由 中港包 升級到 豪華包)

類別: Upgrade Packages (升級 頻道包)

1.) Open our website, click Login on top right ( How to login? ) 2.) Click My Device > Device List 3.) Select your Device ID, click "Detail" button on right side 4.) click "轉資費操作" button 5....

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How to transfer period to another device? ( 如何轉移收視期 到另一設備 )

類別: Transfer Period (轉移 收視期)

1.) Open our website, click Login on top right ( How to login? ) 2.) Bind a New Device to your account ( How to bind? ) 3.) 2 Device's on the Device List 4.) Select your OLD Device ID (PAID), click...

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How to Unbind the Device on your Account? (如何在帳號內 解除設備)

類別: Bind and Unbind Device ID (綁定 及 解除綁定)

1.) Open our website, click Login on top right ( How to login? ) 2.) Click My Device > Device List 3.) You can see that your Device ID on the Device List 4.) Click "Unbind Device ID" Button&nb...

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How to Bind the Device on your Account? (如何在帳號內綁定 設備序列號 )

類別: Bind and Unbind Device ID (綁定 及 解除綁定)

1.) Open our website, click Login on top right ( How to login? ) 2.) Click My Device > Bind Device 3.) Enter your Device ID to the box ( Where Can see the Device ID? )   4.) Click "BIND"...

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How to Register Account? (如何 註冊帳號)

類別: Register and Login (註冊 及 登入)

1.) Open our website, click Register on top right   2.) Enter your Account Information on the fields, and click Create My Account button

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Subscribe a Packages via Alipay (支付宝)

類別: Subscribe Channel Packages

For example: I want to subscribe PREMIUM (PRE-360) Package   1.) select Subscribe > PREMIUM 2.) Select Alipay (支付宝) logo ( see Payment Methods ) 3.) the page will auto scroll down to A...

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How can check the Version of CloudTV?

類別: Others (其他)

Open the CloudTV apps after installed, the Version will display on the bottom. How to download the CloudTV apps? ( See )

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